Shipped From Ireland Batch Tested Ireland Dispatch Discreet Delivery WhatsApp Support
Knowledge base · FAQ
Frequently asked
questions.
Answers about COAs, batch testing, ordering, shipping, product formats, and support.
Still stuck? Chat with Peptides ÉireCOA & TESTING
COAs & batch testing
How Peptides Éire organises product transparency, batch reports, and testing information.
Yes. Where available, Certificates of Analysis are provided through our COA Library and linked back to matching product pages. This helps customers check batch-level information before ordering.
You can visit the COA Library from the main navigation, footer, product pages, or homepage trust section. Reports can be searched by product name, batch number, or report number.
Where available, products are matched with third-party reports and batch details. Each listed report includes product name, batch number, report/task number, lab name, and testing date where provided.
Purity refers to the percentage result shown on a lab report for the submitted sample. The COA Library displays available purity results exactly as shown on the report.
Some labs use short internal sample names on reports. We match those reports back to the corresponding product listing where possible, so customers can understand which product the report relates to.
Where a report includes a verification key or lab verification detail, we display it inside the COA entry so customers can cross-check the report information.
ORDERING
Ordering & payment
Simple answers about placing an order, bundles, product selection, and support.
Browse the range, choose a product or bundle, add it to your cart, and follow the checkout steps. You can also use the quiz to find a matched product pathway.
Accepted payment options are shown at checkout. If a payment method is unavailable or you need help completing an order, contact support.
Prices are shown in euros. Any applicable taxes, fees, or shipping charges will be displayed during checkout before the order is completed.
Yes. Use the WhatsApp support button if you want help comparing products, finding COAs, or choosing between individual products and bundles.
Yes. Bundles are priced lower than buying the same products individually. Bundle pages show the full stack, total value, bundle price, and savings where available.
Yes. Bundles are available for better value, but customers can still buy individual products. The quiz may recommend a core bundle plus optional individual add-ons so the cart does not become too expensive.
SHIPPING
Shipping, storage & handling
Information about dispatch, discreet delivery, and storage expectations.
Need order help?Contact support
Shipping options are shown at checkout. Availability may vary depending on destination and product type.
Yes. Orders are packed with discretion in mind. External packaging does not need to reveal product details.
Delivery times depend on location and shipping method. Estimated delivery details are shown at checkout where available.
Where cold-pack shipping is offered or required, this will be shown during the buying flow or product information areas.
Storage information is shown on product pages or packaging where available. Always follow the product-specific storage guidance provided with the item.
Contact support with your order number and tracking information. The team will review the shipment details and help with the next step.
FORMATS
Product formats
Understand the difference between vials, pens, capsules, and nasal products before choosing.
Vials are supplied in vial format and may involve more preparation depending on the product. Pens are designed as a simpler product format where available. Use the Pens vs Vials section for a clearer comparison.
Nasal sprays are a separate product format available for selected research categories. Product pages show the name, size, category, and available product details.
Capsules are another product format used for selected products. Capsule products are listed in their own category where available.
Pens are usually easier for customers who want a simpler format comparison. Vials may offer more product variety. The quiz can help route users based on preference.
Yes. The quiz asks whether you prefer pens, vials, capsules, nasal sprays, or no preference, then uses that answer when recommending products and bundles.
QUIZ
Quiz & product matching
How our guided quiz helps customers find the right product pathway.
The quiz asks about your research focus, secondary interests, preferred product format, budget range, and whether you want a bundle or individual comparison. It then recommends a best-fit product pathway.
No. The quiz is for product navigation only. It does not provide medical advice, dosing guidance, treatment recommendations, or human-use instructions.
Bundles help customers compare related products in one place and usually offer better value than buying items individually.
Yes. The quiz should recommend one core bundle where relevant, then offer individual add-ons for secondary goals so customers are not forced into an expensive multi-bundle cart.
Choose “I’m unsure where to begin” in the quiz. The results will prioritise beginner-friendly pathways, product comparison, COA links, and support options.
Yes. Use the WhatsApp support button to ask product-navigation questions before placing an order.
SUPPORT
Support & follow-up
Need help finding something? Start here.
Use the WhatsApp support button or contact form. Include your order number if your question is about an existing order.
Support may use automated prompts to collect basic details, but customer questions can be reviewed by the team where needed.
Yes. Support can help with product navigation, categories, bundles, COAs, and format comparisons. Support cannot provide dosing or medical guidance.
Contact support as soon as possible with your order number. If the order has not yet been processed or dispatched, the team can review available options.
Referral, affiliate, and creator partnership options may be available. Contact support or visit the wholesale/partner section if enabled.
Didn't find what you needed?
Message Peptides Éire and we'll help you find the right product page, COA, bundle, or support route.
Batch testing
COA Library
Discreet delivery
WhatsApp support
Research use only. Not for human or animal consumption. Information on this page is for product education, ordering support, and product navigation only. We do not provide medical advice, dosing guidance, treatment recommendations, or human-use instructions.