Frequently asked
questions.

Yes. Where available, Certificates of Analysis are provided through our COA Library and linked back to matching product pages. This lets researchers check batch-level documentation before ordering.

You can visit the COA Library from the main navigation, footer, product pages, or homepage trust section. Reports can be searched by product name, batch number, or report number.

Browse the catalogue, choose a product or research set, add it to your cart, and follow the checkout steps. The Product Finder can filter the catalogue by research area and format.

Accepted payment options are shown at checkout. If a payment method is unavailable or you need help completing an order, contact support.

Yes. Research sets group related catalogue items at better value, but single items can be ordered on their own. The Product Finder can show a grouped research set alongside individual catalogue items so an order need not be larger than required.

All products are shipped from Ireland.

Yes. Orders are packed with discretion in mind. External packaging does not reveal product details.

Delivery usually arrives next day once posted before 4pm. Allow 1–2 working days for your order to arrive.

Storage and stability requirements depend on the specific material, format and preparation state. Researchers should follow the applicable product specification, available batch documentation and a validated laboratory SOP. Peptides Éire does not provide human-use preparation or administration instructions.

Every unit carries SKU and batch identifiers so it can be matched against published batch reports in the COA Library.

Contact support with your order number and tracking information. The team will review the shipment details and help with the next step.

Vials and pens are different research-material formats. Product pages identify the supplied form, quantity, batch information, available COA and applicable handling information so researchers can compare formats against their laboratory workflow.

Nasal units are a separate supplied product format available for selected research categories. Product pages state the name, size, category and supplied format. No human-use or administration guidance is provided for any format.

It asks about the research area you are sourcing for, related research areas, preferred supplied format, catalogue budget and whether you want a grouped research set or individual items. It then filters the catalogue accordingly.

No. It is catalogue filtering only. It does not provide medical advice, dosing guidance, treatment recommendations or human-use instructions.

Research sets group related catalogue items in one place and usually offer better value than ordering the items individually.

Yes. The Product Finder shows a grouped research set where relevant, plus individual catalogue items for related research areas.

Choose “I'm unsure where to begin”. Results then prioritise entry-price catalogue items, direct product comparison, COA links and support options.

Yes. Use the WhatsApp support button for catalogue, format and documentation questions before placing an order.

Use the WhatsApp support button. Include your order number if your question is about an existing order.

Support may use automated prompts to collect basic details, but questions can be reviewed by the team where needed.

Yes. Support can help with catalogue navigation, research categories, research sets, supplied formats, COAs, batch information, shipping and payment. Support cannot provide dosing, human-use or medical guidance.

Contact support as soon as possible with your order number. If the order has not yet been processed or dispatched, the team can review available options.

Referral, affiliate and partnership options may be available. Contact support or visit the wholesale/partner section if enabled.